Effective date: 22 April 2026 · Last updated: 8 June 2026
These Terms of Service (the "Terms") govern your use of Zolva — the mobile application, related services, and content (the "Service"). By creating an account or using the Service, you agree to the Terms. If you do not accept them, you may not use the Service.
The Service is provided by:
Oscar Hangaard
Vilkestrupvej 1
4623 Lille Skensved
Denmark
Contact: kontakt@zolva.io
In these Terms, "we", "us" or "Zolva" refers to the provider. "You" or "user" refers to the person using the Service.
Zolva is a personal AI assistant that helps you with daily overviews, calendar, email, and reminders. Features may include:
We develop the Service continuously and may add, modify, or remove features. We will announce material changes with reasonable notice.
You must be at least 13 years old to create an account. If you are under 18, you must have permission from a parent or guardian.
You are responsible for:
Notify us at kontakt@zolva.io immediately if you suspect unauthorized access to your account.
You may use the Service only for lawful purposes and in accordance with these Terms. You may not:
We reserve the right to suspend or terminate accounts that violate these Terms.
Zolva uses large language models (currently Anthropic's Claude) to generate replies, drafts, and summaries. You acknowledge that:
If you enable the assistant, it may act on your mailbox and calendar automatically — for example reading, summarising, and drafting. Sending emails and creating or updating calendar events require your approval by default. You may optionally allow the assistant to send automatically to specific recipients you select; you are responsible for messages sent under that setting, and you can disable it at any time in Settings.
You retain all rights to content you submit to the Service ("User Content"). You grant us a time-limited, non-exclusive license to process User Content for the purpose of providing the Service. See the Privacy Policy for details on whom we share data with.
The Service depends on third-party providers. By using integrations you accept their terms:
If a third-party service becomes unavailable, changes its terms, or revokes Zolva's access, corresponding features in the Service may be affected without prior notice.
Parts of the Service are free. Additional usage and features require a paid subscription (the "Subscription"), currently offered as Lite and Pro tiers.
Refunds are granted only to the extent required by mandatory consumer law or at our own reasonable discretion.
As a consumer you normally have a 14-day right of withdrawal from the time the agreement is concluded, under Danish consumer law (forbrugeraftaleloven).
For digital services such as Zolva, you lose the right of withdrawal once delivery has begun — i.e. when you first use the Service — provided that you
By creating an account or purchasing a subscription you give this consent — this is stated in the confirmation.
You may delete your account at any time through the app (Settings -> Account -> Delete account) or by writing to kontakt@zolva.io. When your account is deleted, your data is deleted as described in the Privacy Policy.
We may terminate or suspend your access to the Service if
Deletion or termination does not relieve you of payment obligations already incurred.
Our processing of personal data is described in the Privacy Policy. By using the Service you accept the Privacy Policy.
If you use the Service as a business on behalf of a company — and Zolva thereby processes personal data on the company's behalf — a data processing agreement (DPA) must be signed. Our standard DPA is available at zolva.io/dpa-en. Email kontakt@zolva.io with your details to have it countersigned.
Zolva — including the app's source code, design, brand, logo, UI text, and documentation — belongs to Zolva and is protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable right to use the Service for as long as this relationship exists and in accordance with the Terms.
You retain rights to your User Content. By submitting it to the Service, you grant us a license to the extent necessary to operate and improve the Service as described in the Privacy Policy.
The Service is provided "as is" and "as available". We make no guarantee that the Service will always be error-free, available, or uninterrupted. Third-party dependencies — including Google, Microsoft, Apple, Anthropic, and our backend providers — may lead to temporary unavailability or altered functionality.
We are not liable for:
To the extent permitted by applicable law, our aggregate liability to you — regardless of the legal basis — is limited to the greater of
We are not liable for indirect damages, including loss of business, lost profit, loss of data, or lost opportunities.
Nothing in these Terms limits liability that cannot be waived under applicable law — including liability for gross negligence or willful misconduct, or mandatory consumer law.
We may amend the Terms to reflect, for example, new functionality, legal requirements, or changed business conditions. We will give at least 30 days' notice of material changes through the app or by email. Continued use of the Service after the effective date constitutes your acceptance of the amended Terms. If you do not accept the changes, you may terminate the Service before the effective date.
We are not liable for failures or delays in performance caused by circumstances beyond our reasonable control, including power failures, internet outages, war, government orders, strikes, downtime at subcontractors, or natural disasters.
The Terms are governed by Danish law. Disputes will be heard by the Court of Roskilde (Retten i Roskilde) as the court of first instance, unless otherwise required by mandatory law — including consumer venue rules.
As an EU consumer you may complain through the EU Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
Questions or notices regarding these Terms can be sent to:
kontakt@zolva.io
Oscar Hangaard
Vilkestrupvej 1
4623 Lille Skensved
Denmark